Experience :

COMPANY
Call Center Technician 8/20/2004 to present
Assisted clients in use of client server networks, peripheral devices, POS software, hardware setup. Trained new clients in use and application of software. Sold new hardware/ peripheral devices and used problem solving skills to resolve issues with end users. Consistently top performer in department.

Company
Call Center Technician 10/01/2003 to 8/19/2004
Assisted end users with internet connectivity and email clients. Provided service to subscribers of 14 separate ISPs, including DSL and dial up subscribers.

Company
Sales and Marketing representative 9/01/2000 to 9/01/2003
Manager of online sales, assisted with store location sales, including heavy travel. Located special orders for customers though internet research, personal connections. Maintained company website, designed logos, web/print advertising layouts.

Education :

University
BA Information Systems, BA Spanish 2000
Proficient in
Virtual Basic, Oracle, SQL, Pascal, Dreamweaver, FTP Batch Client, MS Office, Mac OSX, Windows XP
References :

Please see attached page.

Personal :

Interests Motorsports, computers, animals, carpentry, entertainment media
Attributes Punctual, organized employee with strong work ethic and high level of integrity.
edited to remove more personal info
He’s looking to move on from help desk. What could he add on a go somewhere?

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What can be added to this resume to open up more job opportunities?

this is my current resume-

David Cho
6363 Beadnell Way Apt 137
San Diego, CA 92117
Telephone: (858) 357 5537
Email: davidcho89@live.com
______________________________________…

SEEKING BANK TELLER POSITION

SKILLS

• Over 2 years of cashier and customer interaction experience
• Highly organized and detail oriented
• Superb customer service skills
• Able to multi-task
• Familiar with MS Word, Excel, and additional computer programs/software
• Able to type an average of 40 wpm.
• Familiar with bank and data transaction reconciliation

EDUCATION & CERTIFICATIONS

High School Diploma, Garfield High School,
San Diego, CA
Currently: Major-Business-Mesa College,
San Diego, CA
Computer Skills: MS Word, Excel

EXPERIENCE

Zion Market, San Diego, CA 09/2005-11/2007
Cashier
• Provide excellent customer service by assisting and tending to customers
• Process customer purchases
• Maintain and balance cash drawer
• Process monetary transactions

COMMUNITY ACTIVITIES

Leader in the youth group of See World Baptist Church

Over 3 years of volunteer work at local recreation centers

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Help with sales/marketing resume?

SEEKING: Entry level sales/marketing position.

SKILLS

• Over 2 years of cashier and customer interaction experience
• Superb customer service skills
• Demonstrated ability to independently learn new skills, handle stress, and solve problems
• Familiar with MS Word, Excel, Photoshop, additional computer programs/software
• Building and maintaining strong working relationships with customers, peers and management
• Familiar with advertising/marketing through internet business
• Dynamic and positive personality; comfortable taking charge and quickly adapting to change
• Excellent communication skills: influential communication, persuasion and negotiation
• Recognized ability to develop and maintain rapport with customers
• Experienced in self-managing work efforts to complete work in a timely manner while maintaining high standard of quality
• Take personal responsibility for all work outcomes; thrive in competitive, fast-paced environments; excellent work ethic
• Sound analytical and problem solving skills

EDUCATION & CERTIFICATIONS

High School Diploma, Garfield High School,
San Diego, CA
Currently: Major-Business-Mesa College,
San Diego, CA
Computer Skills: MS Word, Excel

EXPERIENCE

Zion Market, San Diego, CA 09/2005-11/2007
Cashier
• Provide excellent customer service by assisting and tending to customers
• Process customer purchases
• Maintain and balance cash drawer
• Process monetary transactions

Ebay business, Home Office
Selling cameras through Ebay auctions
• Designed and developed high quality descriptions of product
• Processed monetary transactions over the internet
• Advertise/market products
• Communication with customers/potential customers on a daily basis
• Self run business

COMMUNITY ACTIVITIES

Leader in the youth group of See World Baptist Church

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Resume help: How does my resume look?

David Cho
6363 Beadnell Way Apt 137 – San Diego, CA 92117
Telephone: (858) 357 5537 – Email: Dizzy8@sbcglobal.net

SEEKING ACCOUNT GENERATOR POSITION

SKILLS

- Over 2 years of cashier and customer interaction experience
- Highly organized and detail oriented
- Superb customer service skills
- Able to multi-task
- Quick learner
- Familiar with MS Word, Excel, and additional computer programs/software
-Able to type an average of around 40 wpm.

EDUCATION & CERTIFICATIONS

High School Diploma, Garfield High School, San Diego, CA
Currently: Major-Business-Mesa College, San Diego, CA
Computer Skills: MS Word, Excel

EXPERIENCE

Zion Market, San Diego, CA 09/2005-11/2007
Cashier
- Provide excellent customer service by assisting and tending to customers
- Process customer purchases
- Maintain and balance cash drawer
- Process monetary transactions

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How does this resume look?

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Is anyone else having a really hard time finding a job?

FYI:

I THINK SHE MUST HAVE MEANT TO SENT ME JUST THE “OFFER OF EMPLOYMENT LETTER”, NOT THE EMAIL THAT WAS WRITTEN IN IT, WHICH STATED THIS:

“I added a bit for Kelly (THAT’S ME) becuase I want her to be the go-to person for marketing tools implementation.

My problem with this offer letter is that it doesn’t even begin to give them a concept of what they are actually working for. It looks like something close to $13 per hour. That bit about bonuses is so empty and scary.”

HERE IS HOW THE “OFFER OF EMPLOYMENT” LETTER WENT:

I’M CONFUSED ABOUT THE “COMPENSATION” PART NOW, AS FROM WHAT WAS WRITTEN IN THE EMAIL TO ME, WHAT I STATED FROM ABOVE…

HERE IT IS, IT GOES:

Dear Kelly:
This letter is a formal offer of employment with ABC COMPANY, (hereinafter referred to as “Company”). This letter is strictly an offer of employment and should not be construed as a contract for employment nor services for a definite period of time.
Employment with the Company is at will: your employment may be terminated by the Company at any time and for any reason, without notice, and you may leave the Company at any time and for any reason. The points listed below will outline the specifics of this offer:

JOB SCOPE & TITLE: Your job title will be: Account Manager. Your responsibilities are to initiate communication between yourself and our members and to build relationships that allow us to serve their needs with the portfolio of products and opportunities we offer. Additional responsibilities may be added as required, particularly in the area of implementing our marketing tools in member businesses.
SCHEDULE: Your schedule will be approximately 37 hours a week which is Monday through Thursday 7:00 a.m. to 4:00 p.m. and Friday 7:00 a.m. to noon. Changes in your schedule must be arranged in advance with management.

COMPENSATION: Your base compensation for normal Account Manager activities will be $13.00 per hour less appropriate deductions as you specify and/or required by law. After a 90 day probationary period, you may be eligible for a performance and compensation review
Bonuses:
Your minimum performance expectation is eight (8) complete orientations per day until your accounts have all received the orientation with an expectation of achieving at least 12 per day average. As you complete each stage of the orientation, you may be entitled to a bonus and incentive. This exact bonus may vary from time to time depending upon the program and focus of the account management activities. Bonuses are earned only after your minimum performance is met. You must be employed at the time of payment to receive any earned bonus.

In consideration for the total compensation package and authority, you are bound by the terms of a non-disclosure and conflict of interest agreement (signed separately), which is binding during your employment and for a period of 3 years from the date of employment termination.
BENEFITS: Normal paid vacation benefit for the first two years is one regular work week of regular wages per year of successful and continuous employment. In other words, if you normally work 35 hours per week, your paid vacation compensation earned at the end of each of the first and second years is one 35-hours work week at your current hourly rate of pay. After 2 years of successful and continuous employment, 2 workweeks per year will be earned. Vacation begins to accrue after your probationary period of 90 days. Any additional time off is at the discretion of your supervisor.
REPORT TO: Stacy Doe, Network Development

Please review all of the items in this employment offer and become fully aware of them before you sign below. If you have any questions, please don’t hesitate to ask for clarification. We want this to become the most rewarding experience for you, your family and everyone else within the Company.

Sincerely,

Kevin Doe, General Manager

Read, understood and accepted,
_______________________________ __________

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My “Offer of Employment Letter”? What do you think about this?